|Although US customers are given only the choice of the UPS options below when you check out, we may send US Postal if we feel you will receive the package sooner (usually the case when shipping to the West Coast).
- UPS Ground
- UPS 3rd Day Air (3 Day Select)
- UPS 2nd Day Air
- UPS Next Day Air
Our UPS rates are calculated in real time using updated information directly from the UPS computers.
Please note that UPS Ground will deliver from our warehouse to most Northeast states within 2 days and in many cases overnight (we are located in central Massachusetts). West coast items will take at least 5 business days from ship date. Items not shipped from our warehouse are not affected by these factors.
UPS Ground: For delivery time, figure 5 business days West Coast, 3-4 South & Central, 2-3 Mid Atlantic, 1-2 New England, New York - day 1 being THE DAY AFTER
your (pre-2PM EST) order.
UPS expedited services:
3 Day Select - 3 day delivery - day 1 being the day after your (pre-2PM EST) order.
2 Day Air - 2 day delivery - day 1 being the day after your (pre-2PM EST) order.
Next Day Air - 1 day delivery - the next day after your (pre-2PM EST) order.
Any orders placed after 2PM EST may not be shipped that day.
Holiday 2016 UPS Guidelines
- Dec 20 (Tuesday): Last day for 3 day delivery (placed before 2pm est)
- Dec 21 (Wednesday): Last day for 2 day delivery (placed before 2pm est)
- Dec 22 (Thursday): Last day for overnight shipping (placed before 2pm est)
- The 23rd (Friday) is the last day UPS will deliver before Christmas
- US Postal will deliver on Saturday 12/24 but is not as reliable as UPS for late deliveries.
Check the website or call us for deeper discounts on expedited shipping. Expedited shipping will be havily discounted from 12/20 - 12/22/16
Please contact us if you need more information 800 755 5509 or 413 203 5757
We will ship most products to most foreign countries either by UPS or US Postal. To get a shipping quote simply add the products to your shopping cart and proceed with checkout until you see the shipping options (you do not have to make the purchase to see this).
How do you calculate shipping costs?
When you place an order, the weight and dimensions of your entire order is automatically calculated and sent to UPS or US Postal (USPS) servers for a real-time rate. A small handling charge is added for packaging, etc.
Where is the merchandise shipped from?
Most of the products are shipped from our warehouse in Worcester, Massachusetts. However, some products are shipped directly from the distributor or manufacturer. Our shipping calculator is set up to adjust for this and give you the most accurate rates.
How can I track my order?
We don't send out tracking information for each order. However we can easily provide this on request.