SpitJack - For Men Who Cook, Tools for Food and Fire. Tools and accessories for cooking with wood and charcoal. Fireplace cooking grills, whole pig, hog, & lamb rotisseries, barbecue smokers, fire pit cooking systems.
 
   
 
View Cart Checkout


 
 

Live Chat Guide

We are pleased to offer live chat as one of our customer service options. This feature provides our customers with an easy way for immediate assistance while shopping. It is service that we contract to be able to monitor (anonymously) your activity while you are on the web site. We get certain information about your visit (where your Internet service originates from and what pages you have visited) but don't know who you are or what your email address is or any other private personal information. Our live chat service lets us manually pop-up a small message during your visit asking if you need any help. This is not done automatically but by a customer service representative who feels you might benefit from it based on your recent activity.

If live chat is active, a button will appear that reads "Live (ON) Chat", on this page, on each main product display page and on some checkout pages. Clicking on the button will open a window and initiate a live chat with one of our customer service representatives.

If the button reads "Live (OFF) Chat", our service is unavailable or temporarily turned off. Chat is active most business hours (M-F 11-5 EST) and other times depending on scheduling.

Live chat by BoldChat
We encourage you to take advantage of this easy and very effective way to help you. Don't be intimidated by the technology. Just think of it as a virtual salesperson politely asking "may I help you?" while you are shopping in a store.
COMPANY INFO POLICIES SITE INFORMATION PAYMENT OPTIONS
SpitJack · 116 Pleasant Street, Easthampton, MA 01027 · 800 755 5509 (USA) · 800 755 7599 (Canada only) · © 2011 SpitJack
Secured by GoeTrust - RapidSSL
Rasa Incorporated (DBA SpitJack) is a BBB Accredited Business. Click for the BBB Business Review of this Retail Cooking Equipment Store in Shrewsbury MA
Secure Credit by Authorize.net